I'm an award-winning Product Designer + Manager who helps CX-driven companies produce invaluable user experiences that delight customers.

PS, conversions, and CLV are the new awards.

Product Design is like cooking: know your guests, have a plan, assign roles and stations, give clear direction, source good ingredients, use what you have, prep well, pre-heat, layer flavors, adjust temperature and duration, taste often, season for both taste and presentation, serve hot, and be present. #repeat

He is a natural leader and an excellent communicator. His product design skills are top-notch, and he consistently delivers outstanding results.

— Mari Tanaka | Senior Product Designer